Effective Date: 17th Nov 2023.
Scope
The company is committed to ensuring that your privacy is protected and has adopted the "Privacy by Default" principles in its approach to data privacy. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement and will not be disclosed or provided to any other party.
Our Privacy and Consent for Website Policy is subject to change at any time without notice. To make sure, you're aware of any changes, please review this policy periodically. This policy for this website is effective as of the date indicated above.
Cookie Policy:
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed or an anonymize it from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
IP Address:
Whenever a user visits Arcolab’s website, the IP Address is identified and logged automatically in Arcolab’s server along with the time of the visit and the pages that were visited. IP Addresses are used for helping diagnose server problems and administering the website.
Note: Collecting IP Addresses is a standard practice and done automatically by many websites.
Collection of information
Name and job title
Contact information, including an email address.
Other information relevant to customer surveys and/or offers
Use and disclosure of collected information:
We only hold what data we need for the purpose for which we have obtained it. With your consent, we may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address that you have provided.
Providing your personal information to Arcolab is voluntary and you may refuse to provide any personal information. If there’s no personal information provided to Arcolab, we may not be able to communicate with you to provide any information on our products and services. If we have collected your consent to process your personal information, you may withdraw the consent by contacting us at data.protection@arcolab.com.
Retention period:
We only hold what data we need for the purpose for which we obtained it. We delete your data when we believe the purpose for which you shared it has been fulfilled. If you do not want us to keep your data, please contact us via the email address at data.protection@arcolab.com and we will delete your data from our records as required by applicable laws.
Arcolab does not disclose the information collected to any third party. We reserve the right to retain data for such a period as required under any applicable law.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable organizational, technical, and administrative measures to safeguard and secure all personally identifiable information under Arcolab’s control.
If there is any reason to believe that user’s personally identifiable information has been compromised, Arcolab requests them to inform immediately by sending an email to data.protection@arcolab.com or submit a complaint.
Your rights:
If any personal information submitted to Arcolab, including its affiliates and subsidiaries, needs to be restricted, reviewed, corrected, updated, or deleted, such requests shall be sent to Arcolab at data.protection@arcolab.com.
All requests shall be complied as soon as possible based on the applicable laws and regulations. Arcolab may place any data on legal hold and promptly notify the individuals to fulfill legal obligations.
Arcolab shall give each person the opportunity to make his or her choice on how information gathered may be used and at any time opt out of our services. You will have the opportunity to opt out of our newsletters, email subscriptions or any information provided by Arcolab. Whenever a person wishes to change the information supplied or notify Arcolab that it intends to limit the sharing of this information with third parties, they may do so at any time.
Such requests shall be submitted to Arcolab at data.protection@arcolab.com. All requests shall be complied as soon as possible or within 30 calendar days.
Submit a complaint:
Compliance with privacy legislation and best practices is a priority for Arcolab. Contact the Data Protection team of Arcolab by email, phone, or mail if you need to file a complaint about data privacy issues at Arcolab and they will handle any problem as soon as possible. Below are the contact details.
Attention: Data Protection Officer
Ms. Prathima P D
Phone: +91 7337614497
Office Adress: Arcolab Private Limited
19/2, 15th Cross Rd, Dollar Layout, 4th Phase, J.P. Nagar, Bengaluru, 560078
Email: data.protection@arcolab.com
Use of site by minors:
Individuals younger than 18 years are not authorized to use the Arcolab website. Arcolab requests all users below 18 years of age not to provide any personal information
Retention period
Arcolab disposes of the collected personally identifiable information after the retention period as allowed by law or other regulatory requirements.
Cross border transfer:
Any country in which Arcolab operates may have personal data collected on its web site stored and processed; all sites of Arcolab will process the information safely according to the PIMS requirements. Arcolab understands that the user will agree to transfer information into countries outside his or her country of residence, including in the USA, by providing this consent on its website. Arcolab shall be responsible for data handling in respect of the onward transfer
Updates to the privacy policy:
The Privacy Policy shall be reviewed periodically and updated as per internal procedures. Any changes to this Privacy Policy will become effective once it is posted onto the website.
Contacting Arcolab:
If the users have any questions about this Privacy Policy, contact us on the “Contact Us” page or email us at data.protection@arcolab.com.